A first visit can feel more relaxed when everyone knows what will happen next. A little preparation helps your cleaner spend their time on the work that matters most, and gives you a natural moment to agree on how the home should be cared for.
Before the cleaner arrives
You do not need to make the home spotless first. Instead, clear personal items and valuables from the surfaces you want cleaned, gather keys or building instructions, and decide whether you will be home. If you have pets, choose a comfortable place for them during the visit and mention any routines in advance.
- Share the building’s entry process and a reliable contact number.
- Set aside products you prefer to use, or confirm what will be brought.
- Point out delicate materials such as natural stone, untreated wood, or specialty finishes.
- Make a short priority list in case the visit runs shorter or longer than expected.
Begin with a walk-through
Spend the first few minutes looking at the home together. Show the rooms, explain what “done” means for the kitchen and bathrooms, and ask how the cleaner prefers to organize the visit. This is also the right time to talk about ventilation, water access, and where used cloths or rubbish should go.
During and after the clean
Many people leave the cleaner space to work; others stay home. Either is fine if the arrangement is clear. Avoid changing the list midway unless something urgent comes up, and keep a note of any products or methods you would like repeated. At the end, take a brief look together and share feedback while the details are fresh.
Turning a visit into a routine
If the fit feels right, agree on a frequency, a usual day, the expected scope, and how you will handle holidays or cancellations. A simple recurring plan is easier when it reflects your real life in Medellín—rainy-season dust, balcony plants, guests, and all.